The support page also has a search bar that you can use to enter a service tag, serial number, service request, model or keywords that detail your issue. This'll take you to a different search support page with a list of resources such as drivers, forums, manuals and videos depending on what you search for. For example, I searched "How to turn off auto display brightness" and the fifth link down was a tutorial for how to disable adaptive brightness.
If you don't find what you're looking for on the support page, open the Dell SupportAssist app. This app can update your computer with the latest drivers, offer troubleshooting solutions and let you talk to a Dell representative. The Get Support tab lists where you can contact Dell, whether it be by phone, live chat or email.
However, the "Contact Us" button just leads you to a website, which'll force you to go through another link dubbed "Technical Support," and finally, a page where you can hit a drop-down button to get to the main support number On the Technical Support page, the website has to identify your laptop before you can select your contact method: email, chat or call.
Unfortunately, the site failed to identify my laptop, so those options were grayed out. I had to enter my service tag manually. Then, it asked "Tell us the nature of the request," and, depending on the request, it offered me a link to a specific support site, and below were different methods of contacting Dell.
I started at p. They said the process would take about minutes, which seemed long, but I appreciated the honesty. Before we connected, the representative made me agree to a terms and agreement policy, which is enlightening for someone who wouldn't know what they're getting into. Within the remote session software, there are prompts asking if I wanted to share my screen, give over control of my mouse and keyboard and access administrator features.
I appreciated the thoroughness of the process to ensure I knew what was happening and that I had the chance to agree to everything. After that, everything went smoothly, and by p. Overall, the live support was great. If live chat isn't your thing, you can reach out to Dell on social media. Support teams can be reached via Twitter DellCares , Facebook facebook. Dell has also expanded to Reddit.
However, my experience with Dell's social media support was bittersweet. The steps for the recovering data process which is lost in the factory reset option in dell laptop is,. Step 1: Drive Location is seen, and you will be able to complete the process. In this, you need to install an app and download it.
This will encrypt your file location and make it restore. Once the file is downloaded, you need to double click on it and run it. Step 2: By scanning the drive thoroughly, you will figure out the missing things and need to be restored.
After that, Recover will do a comprehensive, advanced scan of the selected hard disc to look for any lost or deleted data. Depending on the size of the files on that drive, the scanning procedure may take some time. Step 3: Preview the things and recover or restore the data that is missing. You can preview the files after the scan is finished by clicking on them.
Also, remember that the app offers free data recovery for up to MB on any drive. You can even upgrade to the premium version if you need to recover more than MB. Yes Resetting your Dell laptop is worth it! It not only helps you to resolve your problem but also helps you to make your system smoother. Born Digital Lessons for the C-Suite from the next generation of leaders.
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